❓ Frequently Asked Questions
Are you a trading company or a manufacturer?
We are an industry and trade integration company, specializing in high-quality manufacturing to meet both domestic and overseas demands.
What types of products can I purchase from you?
Our program ranges from standard PPR pipes and thermoplastics to customized fasteners, including screws, nuts, bolts, anchors, and thread rods in various grades (4.8 to 12.9).
Do you provide free samples?
Yes, we can provide free samples for standard products. For non-standard customized samples requiring new molds, a mold fee may apply.
What is the minimum order quantity (MOQ)?
For non-standard items, the MOQ is typically 1-2 tons depending on the complexity and size. Mold fees are refundable after reaching a specific order volume.
What is the typical delivery and production time?
Samples usually take 15-30 days. Mass production typically requires 25-50 days, depending on the specific quantity ordered.
What payment and delivery terms do you accept?
We accept FOB, CFR, CIF, EXW, and Express Delivery. Payment can be made via T/T, L/C, PayPal, or Western Union in USD, EUR, or CNY.